Final Sale Policy
Due to federal regulations, all cannabis product sales are final. We are unable to accept returns or exchanges on cannabis or cannabis-infused products, even if unopened.
Non-Cannabis Items
If you purchased accessories or merchandise (e.g., rolling papers, apparel), returns may be accepted within [X] days of delivery if the item is:
- Unused and in its original packaging
- Accompanied by a valid proof of purchase
To initiate a return, email [support@doubtfire.ca] with your order number and details of the issue. Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.
Damaged or Incorrect Orders
If your order arrives damaged, incomplete, or incorrect, please notify us within [48 hours] of delivery with photo documentation. We will do our best to resolve the issue promptly, which may include a replacement or store credit (subject to availability and applicable laws).
Refunds
Refunds (when applicable) are issued to the original payment method and may take [5–10 business days] to appear, depending on your bank or card issuer.